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    Error Code Description Inverter Model Troubleshooting
    10 Islanding Fault All Models
    101 High Grid Frequency All Models
    101, 309, 310, 311 Sampling Error SHxRT
    102 Low Grid Frequency SGxK-D
    106 Grounding or Earth Fault All models
    11 - SGxK-D, SHxRS
    112 AC Voltage imbalance -
    113 Backup Overload Fault -
    12 - -
    13 & 17 Grid Unbalance SHxRS, SHxRT, SGxRT
    16, 19, 20, 100, 200 BUS Overvoltage Fault All Models
    16, 20, 40 - SGxCX
    19, 24, 25, 40 PV to ground fault. SGxRS
    201 BUS Undervoltage SHxRT
    202 (SHxRT) PV Overcurrent SHxRT-V112
    203 Permanent Fault SGxK-D
    204 Boost Short Circuit Hardware Fault SGxRS
    204, 205 - SHxT
    208 PV reverse polarity fault -
    213 Inverter parallel GRID port wiring error SHT (Offgrid)
    214 Inverter parallel LOAD port wiring error SHT (Offgrid)
    220 to 231 - SGxCX
    24, 25 - SG7.0RT up to SG10RT only
    303 Bypass Relay Issue SHxRS
    303 - SHxRT - SHxRT
    303, 515 - SHxRS/RT, SHxT
    304 Grounding or Earth Fault SHxRS
    304 (SHxT) Firmware Issue SHxT
    306 Firmware Issue SGxK-D
    315, 316, 48, 49, 50 Firmware Issue All Models
    320 (SGxK-D) IR Issue SGxK-D
    320 (SHxRT) Firmware Issue SHxRT
    322 - -
    328 - All Models
    329 Installation Issue SHxT
    329 (SGxRT) - SGxRT
    36, 70 Temperature Issue All Models
    38 (SGxK-D, SGxRS, SGxCX) Peramanent Fault SGxK-D, SGxRS, SGxCX
    38 (SHxRS) - SH8.0RS, SH10RS
    39 Low PV Insulation Resistance All Models
    405 - All Models
    41 to 45 Peramanent Fault SGxK-D, SGxCX
    44 - SHxRS
    44, 60 PV to Ground Fault SGxRS
    47 PV Installation -
    500 Permanent Error SH5.0RS, SH6.0RS, SH5.0RT, SH10RT
    502 - -
    504 - All Models
    505 - SHxRS
    507 - -
    51 Backup Overload Fault Hybrid Models
    510 Capacitor Fault SH5K-30
    513 - -
    514 Meter Communications Fault All Models
    516 Backup Overload Fault SHxRT
    518 - SH5.0RS, SH6.0RS, SH5.0RT, SH10RT
    533 PV Reverse -
    548 to 563, 580 to 595 PV Abnormal Alarm SGxCX
    549 PV Abnormal Alarm SGxKTL
    59 Firmware Issue SGxK-D
    601, 616 - SHxT
    605 Permanent Error SH5.0RS, SH6.0RS, SH5.0RT, SH10RT
    608 BDC Short Circuit Alarm All Models
    616 - -
    62 EPS Communication Fault SH5K to SH5K-20
    64 - SHxRT
    67 - -
    703 (Multiple) Low Battery Voltage Fault SH5.0RT, SH10RT
    703, 711 Battery Fault Battery Fault
    715 - Hybrid Inverters
    716 Battery Fault Battery
    732 Battery Overvoltage Fault Battery Fault
    733 - Battery
    739 Low Battery Voltage Fault Battery Fault
    74 - SHxT
    741 - Battery Fault
    742 Battery DC Cable Fault Battery DC Cable
    744, 745 , 746 - Battery Fault
    747 Battery Fault Battery
    748 - Battery
    75 Inverter Parallel Communication Alarm Hybrid Inverters
    800 Peramanent Fault SH5K
    833 Battery Hardware Fault Battery Fault
    836 CAN ID competing failure. SH5K
    84 CT Reverse fault -
    85 Firmware Issue SHxT
    87, 88 AFCI Fault All Models
    90 Inverter parallel synchronous signal abnormal SHT (Offgrid)
    900 Peramanent Fault -
    937 Voltage Difference Alarm Battery Fault
    964 Battery Hardware Alarm Battery Fault
    967 - Battery Fault
    994 Generator phase sequence mismatch SHT (Offgrid)
    995 Load port shortcircuit SHT (Offgrid)
    996 Generator Startup Alarm -
    Show entries
      Product Documents
      AC22E-01
      AC EV Charger
      Amber Compatibility
      VPP
      Battery Comms
      Hybrid Inverter
      EyeM4
      WiFi Dongle
      Master and Slave (Inverter Parallel)
      Hybrid Inverter
      Meter Comms
      All Models
      MODBUS
      Communication Device
      SBH
      HV Battery
      SBR
      HV Battery
      SG110CX-P2
      Commercial PV Inverter
      SG15/20RT
      Grid Tied Inverter
      SG2.0RS-S
      Grid Tied Inverter
      SG3.0/5.0SRS (2 MPPT)
      Grid Tied Inverter
      SG30/50CX-P2
      Commercial PV Inverter
      SG5.0RS-ADA
      Grid Tied Inverter
      SG5/8/10RT
      Grid Tied Inverter
      SG8.0/9.0/10RS
      Grid Tied Inverter
      SH15/20/25T
      Hybrid Inverter
      SH5.0/6.0RS
      Hybrid Inverter
      SH5/10RT
      Hybrid Inverter
      SH5/10T
      Hybrid Inverter
      SH8.0/10RS
      Hybrid Inverter
      Smart Meters
      Sungrow Smart Meters
      V31
      WiFi Dongle
      Winet-S/S2
      WiFi Dongle
      Wiring Diagram
      Hybrid Inverter
      FAULT ID CALCULATOR
      Enter Fault ID
      Faulty Module (Answer)
      Show entries
        Name Inverter Model Details Command Line Data Type Set Value Action Description
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